There are solid business reasons for taking happiness at work seriously. Here are 9 ways to make it happen, from one of the hottest businesses in Britain:
• Create an environment where people feel good about themselves;
• Give people freedom;
• Ensure your people are working within your organisation’s principles and have clear targets;
• Feedback is crucial to job ownership;
• Choose managers according to how good they are with people;
• Ensure managers know how they are doing with their staff;
• Recruit for attitude, then train for skills;
• Systems, not rules;
• Celebrate mistakes.
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